Clinical Support Information Calls

If this is an emergency, please call 911.

Although the doctors cannot leave their patients to come to the phone, you can leave a detailed message and a clinical support staff member will relay your concerns to the provider, and someone will contact you as soon as possible. Due to the large volume of telephone calls for clinical support, please allow at least 48 hours for a clinical support staff member to call you back.

Make sure to leave a detailed message with the spelling of the patient’s name, date of birth, concern and telephone number(s) where you can be reached. If you are unavailable for a return call, please indicate whether or not a message can be left on your answering machine or voice mail.

If you are not feeling well, please make an appointment to see your provider, rather than waiting to speak to a staff member. In many cases, the physician will ultimately recommend that you come in for an appointment to see them based on your symptoms. We are concerned about your health, often a symptom can be related to several health problems which cannot be treated through a phone contact.

< Back to Clinical Questions